How to Activate Your QuoteCreator License

7 min read

This guide shows you how to activate your license and recover it if you've lost access.

After Purchasing a License

Check Your Email Inbox

Within minutes of purchase, check your inbox for an email from us:

The email contains:

• Your unique license key (looks like: QC-A1B2-C3D4-E5F6-G7H8)
• Instructions to keep it safe
• How to create a backup
• How to recover on another device

Activate Your License (First Time)

If you just purchased and received the email:

Option 1: Automatic Activation (Recommended)

Your license should activate automatically after purchase. Check by:

1. Go to Settings (click the gear icon)
2. Scroll to the License section
3. You should see: "License Active"

If you see this, you're all set! No further action needed.

Option 2: Manual Entry

If your license didn't activate automatically:

1. Open the license email from support@lexopoly.com
2. Copy your license key (QC-XXXX-XXXX-XXXX-XXXX)
3. Go to Settings
4. Scroll to License section
5. Under "Already have a license key?", paste your key
6. Click "Activate"

You should see: "License activated! You now have unlimited estimates."

Recover Your License (After Data Loss)

If you cleared your browsing history or switched devices, you'll need to re-activate.

Signs You Need to Recover:

• You see "Create 1 free estimate" again (even though you purchased)
• Settings shows "No License"
• You're blocked from creating new estimates

Recovery Method 1: Use Your License Key (Fastest)

Step 1: Find the email with subject "Your QuoteCreator License"

• Check spam/junk folder if not in inbox
• Search for "QuoteCreator" or "QC-" or "support@lexopoly.com"

Step 2: Copy your license key (QC-XXXX-XXXX-XXXX-XXXX)

Step 3: Go to Settings

• Click the gear icon
• Scroll to License section

Step 4: Paste and Activate

• Find "Already have a license key?"
• Paste your key in the input field
• Click "Activate"

Done! You're back to unlimited estimates.

Recovery Method 2: Restore from Backup

If you previously created a backup (recommended!):

1. Find your backup file
   • Usually named: quotecreator-license-backup-YYYYMMDD-HHMMSS.qclic
   • Check your Downloads folder or cloud storage
2. Go to Settings → Backup & Restore
3. Click "Restore from Backup"
4. Select your .qclic file
5. Enter the password you used when creating the backup

Done! Your license and estimate counters are restored.

Lost Your License Email?

Option 1: Check Your Email Archive

Gmail:

• Search for: from:no-reply@lexopoly.com
• Or search: QuoteCreator license

Outlook:

• Search: from:no-reply@lexopoly.com
• Check Junk Email folder

Apple Mail:

• Search: QuoteCreator
• Check Trash and Junk

Option 2: Check Your Payment Receipt

If you can't find the QuoteCreator email:

1. Search your email for "Stripe" or "Receipt"
2. Find the receipt for your $12.99 purchase
3. Note your email address used for purchase
4. Contact support with:
   • Purchase email
   • Approximate purchase date
   • Payment receipt (from your records)

We can look up your license key and resend it.

Option 3: Contact Support

Visit quotecreator.lexopoly.com and use the contact form.

Include:

• Email used for purchase
• Approximate purchase date
• Payment receipt screenshot (if available)

We'll verify your purchase and provide your license key.

Use Your License on Multiple Devices

Your license works on any device. Here's how:

Transfer from Device A to Device B

On Device A (where license is active):

1. Go to Settings → Backup & Restore
2. Click "Create a Backup"
3. Enter a password (you'll need this on Device B)
4. Download the .qclic file
5. Transfer file to Device B (email it to yourself, USB, cloud storage, etc.)

On Device B:

1. Go to Settings → Backup & Restore
2. Click "Restore from Backup"
3. Select the .qclic file
4. Enter the password from step 3 above
5. License activated!

Simpler Alternative:

1. On Device B, go to Settings
2. Manually enter your license key from email
3. Click "Activate"

Troubleshooting Activation Issues

"Invalid license key format"

Cause: License key doesn't match the correct format

Fix:

1. Double-check you copied the full key from email
2. Make sure you included all dashes (-)
3. Verify it starts with QC-
4. Try typing it manually instead of copy/paste

"Failed to activate license"

Cause: Possible browser issue or corrupted data

Fix:

1. Refresh the page and try again
2. Clear your browsing history and try re-entering the key
3. Try a different browser
4. Contact support if issue persists

License Keeps Disappearing

Cause: You're using Incognito/Private mode, or browser auto-clears data

Fix:

1. Don't use Incognito/Private browsing mode
2. Check browser settings for auto-clear data
3. Create a backup regularly
4. Some corporate IT policies auto-clear browser data - restore from backup after each clear

Best Practices

Common Questions

Q: Can I use my license on multiple devices?
A: Yes! Create a backup from Device A, restore on Device B. Or simply enter the key manually on each device.

Q: Does my license expire?
A: No! It's a one-time $12.99 payment for lifetime access.

Q: Can I share my license with my team?
A: Each license is for individual use. Contact us about team pricing.

Q: What if I get a new computer?
A: Create a backup from the old computer (if you still have access), or use your license key from email to activate on the new computer.

Q: I cleared my cookies - is my license gone forever?
A: No! Just re-enter your license key from the email, or restore your backup.